Faq & Help

Ordering & Payment

How do I place an order?

Simply browse our website, select your desired items, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase.

What payment methods do you accept?

We accept major credit/debit cards (Visa, Mastercard, AMEX), PayPal, and other secure payment options displayed at checkout.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled within 12 hours of placement. After that, we begin processing, and changes may not be possible. Contact our support team as soon as possible.

Shipping & Delivery

How long does shipping take?

Standard Shipping: 5-7 business daysExpress Shipping: 2-4 business daysInternational Shipping: 7-14 business days (varies by country)

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can track it on our [Track Order Page] or through the courier’s website.

Do you ship internationally?

Yes, we ship worldwide! International shipping fees and customs charges may apply.

Returns & Refunds

What is your return policy?

We accept returns within [X] days of delivery for unworn, unwashed items with original tags. Certain items, such as innerwear and accessories, may not be eligible.

How do I request a return?

How long does it take to receive my refund?

Refunds are processed within [X] business days after we receive and inspect the returned item.

Account & Customer Support

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and access special offers.

How do I contact customer support?

You can reach us via: 📧 Email: [your support email] 📞 Phone: [your contact number] 📍 Live Chat: Available on our website during business hours

What if I have issues with my order?

If you face any issues with your order, please contact our support team immediately. We’ll work to resolve it as quickly as possible.