Return & Refund Policy

At ShopnShipp.com, we strive to provide high-quality products and an excellent shopping experience. If you are not completely satisfied with your purchase, we’re here to help!

1. Return Policy
Eligibility for Returns
Items must be returned within 10 days of delivery.
Products must be unused, unwashed, and in original condition with all tags attached.
Items such as innerwear, swimwear, and accessories are not eligible for return due to hygiene reasons.
Sale or discounted items may not be eligible for returns unless defective or damaged.
How to Initiate a Return Contact our support team at andrewdcosta@shopnshipp.com or call +91 90965 59996 within the return period.
Provide your order number and reason for return.
Our team will review your request and provide return instructions.
Pack the item securely and send it using the provided return label (if applicable).
📌 Customers may be responsible for return shipping costs unless the item is defective or incorrect.

2. Refund Policy
Refund Processing Time
Once we receive your returned item, our team will inspect it and process the refund within 30 business days.
Refunds will be issued to the original payment method (credit/debit card, PayPal, etc.).
Non-Refundable Items Gift cards, final sale items, and personalized/customized products are non-refundable.
Shipping fees are non-refundable unless the return is due to our error.

3. Exchange Policy
Exchanges are available for sizing or color issues (subject to stock availability).
If the preferred item is out of stock, a refund or store credit will be issued.

4. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
Contact us within 10 days of delivery with photos of the product and packaging.
We will provide a free replacement or issue a full refund.

5. Contact Us
For any return or refund inquiries, please reach out to us:
📧 Email: andrewdcosta@shopnshipp.com/sachinpatil@shopnshipp.com
📞 Phone: +91 90965 59996/+91 96645 65511